Shipping policy

At Loco Sean Empire, we are committed to getting your order to you as quickly and efficiently as possible. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

Once your order is placed and payment is confirmed, please allow 1–3 business days for your order to be processed and prepared for shipment. Orders are not processed on weekends or public holidays. You will receive a confirmation email with your tracking information once your order has shipped.

We offer standard and expedited shipping options at checkout. Estimated delivery times are as follows: Standard Shipping typically takes 7–15 business days, and Expedited Shipping typically takes 3–7 business days. Please note that these are estimates and are not guaranteed. Actual delivery times may vary depending on your location and the shipping carrier.

We ship to customers across the United States and internationally. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information before placing an international order.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package directly through the carrier's website. Please allow up to 48 hours for tracking information to become active after you receive your shipping confirmation.

Loco Sean Empire is not responsible for shipping delays caused by carriers, weather conditions, natural disasters, or any other circumstances beyond our control. If your package is significantly delayed, please contact us through our website and we will do our best to assist you.

If your package is marked as delivered but you have not received it, we recommend first checking with neighbors or building management, and then contacting the shipping carrier directly with your tracking number. If the issue remains unresolved, please reach out to us and we will work with you to find a solution.

In the rare event that your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will review your case and work to make it right as quickly as possible.

We currently do not ship to P.O. Boxes. Please ensure you provide a valid residential or business address at checkout to avoid any delays or issues with your delivery.

If you have any questions about your shipment or our Shipping Policy, please contact us through our website. Our team is available to assist you within 1–3 business days.

This Shipping Policy was last updated on April 20, 2026.